Cookie Policy
Last updated: 23 September 2026
This Cookie Policy explains how MSC Consultancy L.L.C-FZ, trading as Clear Debt Help ("we", "us", "our"), uses cookies and similar technologies on cleardebthelp.co.uk (the "Site"). It should be read alongside our Privacy Policy, which explains more generally how we use your personal data.
1. What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, work more efficiently, and to provide information to the owners of the site. Similar technologies include web beacons, pixels, tags and local storage, and references to "cookies" in this policy include these technologies.
2. How we use cookies
We use cookies for the following purposes:
a) Strictly necessary cookies
These cookies are essential for the Site to function properly, for example to remember your progress through our online form, or to keep the Site secure. These cookies do not require your consent, but you can block them via your browser settings — doing so may mean parts of the Site do not work correctly.
b) Functional cookies
These cookies allow us to remember choices you make (such as cookie preferences) and provide enhanced, more personal features.
c) Analytics / performance cookies
These cookies help us understand how visitors use our Site — for example, which pages are visited most often — so we can improve how the Site works. Information collected is generally aggregated and anonymous.
d) Advertising / targeting cookies
These cookies are used to make advertising more relevant to you, to measure the effectiveness of our advertising campaigns, and to track whether you arrived at our Site via a particular advert or search. They are also used to prevent you seeing the same adverts repeatedly.
3. Cookies used on this Site
The table below sets out the categories of cookies we use. This table is illustrative — please confirm the exact cookies, providers and durations in use once your analytics, advertising and call-tracking tools are configured, and update this table accordingly before publishing.
| Cookie / Provider | Category | Purpose | Duration |
|---|---|---|---|
| _ga, _gid (Google Analytics) | Analytics | Distinguishes users and sessions to measure Site usage | Up to 2 years |
| Google Ads conversion cookies | Advertising | Measures effectiveness of Google Ads campaigns | Up to 90 days |
| Meta (Facebook) Pixel | Advertising | Measures effectiveness of Facebook/Instagram advertising and enables retargeting | Up to 90 days |
| Microsoft Advertising (Bing) UET | Advertising | Measures effectiveness of Bing advertising | Up to 180 days |
| Call tracking cookie (e.g. Response Tap / Infinity Tracking) | Analytics | Attributes phone enquiries to the correct marketing source | Session / up to 90 days |
| Cookie consent preference cookie | Strictly necessary | Remembers your cookie choices | 12 months |
| Session/form progress cookie | Strictly necessary | Remembers information you enter as you move through our enquiry form | Session |
We may also allow some third parties to place cookies via our Site for the analytics and advertising purposes above. We do not control these third-party cookies; you should review the relevant third party's own cookie/privacy policy for further information (for example, Google's Privacy Policy or Meta's Cookie Policy).
4. Your consent choices
When you first visit our Site, you will be shown a cookie banner giving you the choice to accept or reject non-essential cookies, and to manage your preferences by category. In line with the Privacy and Electronic Communications Regulations (PECR) and UK GDPR, we do not set analytics or advertising cookies until you have given your consent, other than strictly necessary cookies which do not require consent.
You can change your cookie preferences at any time by clicking "Cookie Settings" in the footer of our Site.
5. Managing cookies through your browser
In addition to the controls we provide, most web browsers allow you to control cookies through their settings. You can typically:
- see what cookies are stored on your device and delete them individually;
- block third-party cookies;
- block cookies from particular sites; or
- block all cookies from being set.
Please note that if you disable cookies, some parts of our Site may not function as intended. For guidance on managing cookies in common browsers, visit www.aboutcookies.org or your browser provider's help pages.
6. Do Not Track
Some browsers offer a "Do Not Track" signal. As there is currently no industry-agreed standard for how to respond to such signals, our Site does not currently respond to them; instead, please use the cookie controls described above.
7. Changes to this policy
We may update this Cookie Policy from time to time, for example to reflect changes in the cookies we use or for legal reasons. We will post any changes on this page with a revised "last updated" date.
8. Contact us
If you have any questions about our use of cookies, please contact us:
Email: privacy@cleardebthelp.co.uk
Post: MSC Consultancy L.L.C-FZ, Meydan Grandstand, 6th Floor, Al Meydan Road, Nad Al Sheba 1, Nad Al Sheba, Dubai, United Arab Emirates